Privacy policy

Inspiration heights d.o.o., Nova cesta 2, 10 434 Strmec Samoborski, OIB:
531842468G3 (further in text: Inspiration heights and/or Data Controller)
represented by its general manager Davor Radman

In order to exercise the right to the protection of personal data with regard to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) in this document we explain when and why we collect and process personal data.

PRIVACY POLICY

Please read this document carefully to be familiar with the conditions and ways of using your personal data in the company Inspiration heights d.o.o as Data Controller.

In contacting you, we may ask that you to share your personal information with us for the following purposes:

  • Service booking

  • Participation in the web activities of Inspiration heights d.o.o. on the Internet, including our channels / pages on social networks and the like

  • Service problem solving

In business with Inspiration heights d.o.o. as a customer, supplier or business partner, we will ask you to share your personal information with us for the following purposes:

    • Fulfillment of the legal obligation towards state bodies in terms of information on the status of the contractual relationship

    • Customer Relationship Management

    • Providing access to information

    • Employment

    • Other types of communications

    • Analysis and understanding of customer interaction

    • Answering questions or resolving requests for service

    • Providing a service

In general, we process your personal information only for the purposes for which we informed you. These purposes may be based on the legal regulations that Inspiration heights d.o.o. must respect, under the contract that Inspiration heights d.o.o. concluded with you and based on personal consent.

Personal information that Inspiration heights d.o.o. may collect

When interacting with Inspiration heights d.o.o. in person, via e-mail, telephone, website or social network, we may request or receive certain information such as:

  • General personal data, including: name and surname, PIN, date of birth

  • Contact information, including: address, telephone/mobile number, e-mail

  • Work position

  • History of the business relationship

  • Consent data (not just consent according to GDPR)

  • Payment information

  • Data on visits

  • User message or inquiry that may include information about a past or current business relationship poslovnom odnosu

  • Data from the identity card, passport, driver's license when contracting the rental service najma

  • GPS data when using the car rental service or group driving service, including:
    Date, time, and location of vehicle drives,
    Date, time, and location of vehicle stops,
    Vehicle driver in the case of driver identification.

When you communicate with Inspiration heights d.o.o. as a supplier or business partner, we may collect the following information:

  • Name and surname

  • E-mail address

  • Phone number

  • Business address

  • Name and address of the company you work for

  • Personal details that may be relevant to the business relationship, e.g., your professional experience, etc. profesionalno iskustvo i sl.

     

Ways of collecting personal data

You can share personal data with Inspiration heights d.o.o. through (not limited to):

    • Communication with Inspiration heights d.o.o. (may be related to the service, through an inquiry or request you have made to us)

    • Communication with some of the employees of Inspiration heights d.o.o. in person, by e-mail, telephone or in spoken or written form

    • Using the website and its functionalities

    • Participation in activities on social networks related to the promotion of Inspiration heights d.o.o. Participation in activities on social networks related to the promotion of Inspiration heights d.o.o.

    • Voluntary participation in surveys

    • Social media monitoring: Inspiration heights d.o.o. can search the Internet for relevant and publicly available content and use it to improve its services, address customer requirements and provide targeted marketing content.

    • When renting a car or booking a group drive service with Inspiration heights , where the vehicle can be equipped with a geolocation system and a device for monitoring and locating the vehicle in case the vehicle is stolen or not returned to the rental location or to locate the vehicle in case of accident or breakdown. The lessee is informed about this before concluding the contract with the lessor (Inspiration heights ).

When you communicate with Inspiration heights d.o.o. as a supplier or business partner, potential employee and similar, data collection is done through:

    • Concluding cooperation and / or employment agreements

    • Provision of services by Inspiration heights d.o.o.

    • Communication with Inspiration heights d.o.o.

    • Developing partnership

    • Participation in fairs, events, or promotions

    • Voluntary participation in surveys

If you do not want Inspiration heights d.o.o. uses personal data that you did not provide yourself, you can contact us at any time at the e-mail address: [email protected] and our Data Protection Officer (DPO) will refer you to the procedure for exercising the rights of Data subjects.

Sharing personal information

We may share your personal information with service providers, business partners and other third parties, in accordance with applicable law and business agreements we have with such institutions. In certain cases, when the law does not require it, your personal data may be passed on to third parties such as accounting service, company that provides customer management software, company that analyses our website, delivery service and the like. This way Inspiration heights d.o.o. confirms that it warned all suppliers (third parties) used in business that they are obliged to comply with the GDPR, and that all collected and processed data that are not part of legal obligations must be resolved by concluding Data Protection Agreement (DPA) which clearly stipulates the obligations of suppliers. How to treat personal data obtained in accordance with the law and other positive regulations, and to apply adequate organizational and technical data protection measures.

If we are required by law to obtain your consent or for any other reason, we believe that your consent is required in certain circumstances, we will ask for it before sharing your personal information.

After you provide us your personal data, it is possible to update, change or request their deletion via e-mail: [email protected]. You can ask other privacy questions or submit your privacy complaints through the same address. In order to prevent unauthorized requests, in the process of exercising your rights, we will ask you to fill in the form for exercising the rights of Data subjects (natural persons) and forward it to us.

Scope related to the Internet

Social networks

If you are a member of social networks such as Facebook, Twitter, Instagram, LinkedIn, etc., you should be familiar with the tools provided by these sites and choosing how to share personal information on social media profiles.

In addition, depending on the choice related to settings on various social networks, certain personal information may be shared with Inspiration heights d.o.o.; for example, information about your online activities, social media profiles (e.g., interests, marital status, gender, username, photo, comments, and content you have posted / shared, etc.).

Children and minorsi

Inspiration heights d.o.o. does not communicate in any way with children and / or minors. If accidental contact occurs, all contact and communication with children and minors is carried out in a way that communicates, talks, negotiates and contracts exclusively with the parent / guardian. The contract, consent, consent, and any other legally binding document are signed exclusively by the parent / guardian.

How do we store data?

We store and process only those data and from those users who have given personal consent for their processing and / or in accordance with contractual obligations or we have obtained such data based on law or contract. The protection of personal data privacy is permanent, and we take all measures to protect it in accordance with the General Data Protection Regulation.

How do we protect the User's personal data?

According to the assessed risks for personal data, Inspiration heights d.o.o. has established technical and organizational measures for the protection of personal data. These measures are related to the office document protection, computer protection, employee code of conduct, contractual relations with external service providers. In addition, financial transactions are regulated and supervised by the National Bank.

The rights you have

We want to get to know you better so that we can provide you with a better service, while respecting your choices about how we use your personal information.

1. Consent
You may be asked to give your consent for the collection of data and their use. suglasnost.

2. Right to Erasure
You may request the deletion of all your personal data for which you have previously given consent to use unless there is a legal impediment to the deletion of which we will adequately inform you.

3. Right to Data Portability
You can transfer your personal data from one electronic processing system to another without interfering with the data controller.

4. Right to Object
It is your right to relinquish your consent in whole or in part, without consequences and explanations, and to request the cessation of your personal data processing and marketing activities directed at you. You can file a revocation in person to: Inspiration heights d.o.o., Nova cesta 2, 10 434 Strmec Samoborski, Croatia or by e- mail at [email protected].

Nova cesta 2, 10 434 Strmec Samoborski or by e-mail at [email protected].

 5. Right to Restrict Data Processing

The Data subject has the right to obtain a processing restriction from the Data controller if:

  • the Data subject disputes the accuracy of personal data, for the period during which the controller allows the accuracy of personal data to be verified.

  • the processing is illegal, and the Data subject opposes the deletion of personal data and instead requests a restriction on their use.

  • the Data controller no longer needs personal data for processing purposes, but the Data subject requests them in order to set, realize or defend legal claims.

  • the Data subject has lodged an objection to the processing pursuant to Article 21 (1) of the Personal Data Protection Regulation pending confirmation of whether the legitimate reasons of the Data controller exceed the reasons of the Data subject.

    For all additional questions related to the collection and processing of personal data, you can always contact us at Inspiration heights d.o.o., Nova cesta 2, 10 434 Strmec Samoborski, Croatia or by e-mail at [email protected].

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